I’m a Belgian who came to reestablish myself here in this beautiful country, Costa Rica. I feel very much at home in this country, which I have now adopted as my own. I come from a family that moved around a lot when I was younger which planted the seed of travel and diversity in me. It has helped me over the years to cope with changes, adapt easily to any problem, new challenges and environments. It gives me the ease to develop strong interpersonal relationships and the perseverance to achieve defined objectives, while creating passionate and dedicated work environments with coworkers as well as clients.
Since the day I arrived in Costa Rica, in 1998, I have worked in the Incentive Industry. Together with the country, I have grown in this tourism branch. As Business Unit Manager of the DMC Department I oversee both the sales, as the operations team. I am responsible for developing relationships with incentive clients, providing them with a complete service attuned to their specific needs. This service includes the development of personalized programs, negotiation of rates with local providers and the coordination of the event. An excellent client relationship and a polished service, are key to maintain a positive trend in the business evolution of this industry.
Balancing the life of a single mom and sole provider for my family, I was able to negotiate a home office years ago, giving me the opportunity to develop my planning and organization skills.