Head of Business Travel Operations & Providers
Howden Group Holdings
Kate began her career in travel and event management in 2010, developing a comprehensive travel and meeting program for the various business units in the Petrofac Group. She then moved on to manage a large global program for G4S Plc, a leading secure solutions provider. In November 2021, Kate joined Howden, a rapidly growing global insurance brokerage firm. She is adept at creating smart business solutions and driving key stakeholder engagement in large organizations to achieve savings and improve control over travel and meetings-related spending and reporting.
Date

Globalization has made the world a more connected and interdependent place, and brought challenges in managing teams. Many teams have members across multiple languages, time zones and cultures. Leading them through uncertainty with empathy, while delivering high quality results, has become a critical leadership skill. How do you foster collaboration? And is there a way to balance empathy with efficiency?
Learning outcomes:
Gain a deeper understanding of the challenges presented when managing global teams
Discover which leadership skills allow you to balance empathy with efficiency
Explore practical strategies to foster collaboration in dispersed teams
This session is approved for the following certifications.
* ICCA Skills Domain CICS/CICE: Module 1: Understanding the Market, 0.75 Credits
* CSEP Approved