Orders and suppliers
Messe Frankfurt service shop
Order your booth materials, electrical, water, equipment, services, catering, suspensions and logistics from the Messe Frankfurt Serviceshop. To access the Service Shop you'll need a Messe Frankfurt login.
Note that services for compressed air, electricity and water connections, booth cleaning and security are subject to a 25% express surcharge for all orders received 21 days or less before the start of IMEX.
If you have any questions about the Service Shop or your Messe Frankfurt login, contact Messe Frankfurt at serviceshop@messefrankfurt.com or call +49 69 7575 2999.
Or refer to the below guides:
Messe Service Shop guidance EN
Messe Service Shop guidance DE
Booth coordinators
Once your booth is confirmed and Messe Frankfurt have completed your booth setup in the Service Shop, you'll receive a welcome email from Messe Frankfurt (myaccount@messefrankfurt.com) with a registration link to complete your Messe Frankfurt login.
Booth partners
You can create your Messe Frankfurt login, once your booth coordinator has given you your booth number.
Booth constructors
Are you placing orders on behalf of your own company? (Your company will receive invoices from Messe Frankfurt.)
You can create your Messe Frankfurt login, once your booth coordinator has given you your booth number.
Are you placing orders on behalf of the exhibitor? (The exhibitor will be invoiced by Messe Frankfurt.)
You can create your Messe Frankfurt login, once your booth coordinator has given you your Stand Code to allow you to place orders on their behalf.
If you're responsible for more than one booth, make sure you select the correct booth each time you log in and place an order.
Our official suppliers
AV equipment | System Rent A. Kreitz KG |
Booth construction | fairservices.net GmbH Elevations Exhibitions and Design Limited |
Badging: at-show registration | |
Catering | Accente Gastronomie Service GmbH |
Booth reporting (traffic/dwell time/energy) | Zenus, Inc. |
Floral decoration | AS Green Event |
Insurance | Arc International |
Internet (wired) | Messe Frankfurt Venue GmbH & Co. KG |
Internet (Wi-Fi) | Noba There are two types of Wi-Fi options available. Please ensure you order the Wi-Fi most suitable for your booth. |
Meeting room AV and staging | Abbit BV |
Lead retrieval | Lead retrieval has now been embedded within the IMEX platform free of charge. This will allow you to see all leads including meeting appointment data, online interactions and scans in one place. |
Rigging | Call: +49 69 75 75-68 99 |
Shell | Messe Frankfurt Medien und Service GmbH (Fairconstruction) |
Shipping/storage | Messe Frankfurt Venue GmbH & Co. KG |
VAT reclaim | CEI – VAT Reclaim Specialists |
Alerts
Hotel alert
You may be contacted by hotel discounters claiming to be associated with us. Many of these discounters are known to engage in fraudulent behavior, such as not providing the room described at the time of booking.
Unfortunately, we can’t help you if you book through a company not associated with and promoted by us.
Data bank alert
You may be contacted by data bank companies claiming to have information on IMEX participants. However, we do not give out or sell our buyer or exhibitor data.
For an explanation of how we use your personal information, read our privacy policy. If you're contacted by anyone offering to sell data on IMEX participants, report it to our Operations Team: operations@imexevents.com
Related pages
Need any support with orders and suppliers?
Email: operations@imexevents.com